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Step-by-step guide

How to buy from Ubiquiti Canada and ship it to the USA with a virtual mailbox

By Gabriel ·

What you will do: buy a Ubiquiti product from the Ubiquiti Canada store when it is sold out in the US, receive it at a Canadian virtual mailbox and forward it to your US address – without paying a reseller markup or a $200 courier fee.

The example is a UniFi Protect ViewPort shipped to Ohio. Costs mentioned in the video: $9.99 for one month of mailbox, about $35 for the online notary and $41 for Canada Post forwarding. To set the device up, see how to watch your cameras on a TV with the ViewPort.

DifficultyEasy
TimeAbout 15 minutes to set up, plus shipping days
Tools & requirementsComputer or phone with a web browser, Mail-forwarding account with a Canadian address (iPostal1 in the video), Photo ID and proof of address, Credit card

Step 1: Check the US store and reseller prices first

Ubiquiti US online store product page for the UniFi Protect ViewPort, the item that was out of stock in the US and bought from Ubiquiti Canada instead
  • When the item is sold out at the Ubiquiti US store, online resellers may ask a very steep price.
  • In the video the UniFi Protect ViewPort was unavailable in the US and resellers asked about $300–$400 or more.
  • Buying from Ubiquiti Canada and forwarding it was the most economical option in this case.

Step 2: Choose how to receive it in Canada

iPostal1 website homepage offering a virtual mailing address and mail forwarding, used to receive a Ubiquiti order in Canada
  • The Ubiquiti Canada store will not ship to the US.
  • Option 1: ship it to a friend in Canada who sends it to you.
  • Option 2 (used in the video): open an account with a mail-forwarding service; the video uses iPostal1, chosen for its good Google Maps reviews.

Caution: Some forwarding sites may be scams. The video is not sponsored; check reviews of whatever service you pick.

Step 3: Open the cheapest Canadian virtual mailbox

iPostal1 Choose Your Virtual Mailing Address Plan page with the Green plan at 9.99 dollars per month highlighted
  • Pick a plan; the video used the cheapest, $9.99 per month.
  • Select International and choose a location in Canada (US locations such as Kentucky or Kansas also exist).
  • He paid one month only and cancelled as soon as the product arrived.

Step 4: Order from the Ubiquiti Canada store

Ubiquiti Canada online store at ca.store.ui.com showing the Visiting us from United States prompt, where you stay on the Canada store
  • Go to ca.store.ui.com (or search for Ubiquiti Canada).
  • When the site asks if you want the US store, say no and stay on Canada.
  • Ship the order to your new Canadian mailbox address.

Step 5: Compare the price in US dollars

Ubiquiti Canada store camera and accessory listing with prices in Canadian dollars, to convert to US dollars before buying
  • Prices are in Canadian dollars, so they look higher.
  • In the video the ViewPort was 266 CAD, about $195 USD at that time, close to the $199 US price.
  • Add a little for taxes and shipping to the mailbox (he did not remember if shipping was free).

Step 6: Track the package and call the receiving location

Illustration of the forwarding flow: Ubiquiti ships to the Canadian virtual mailbox, a local partner store receives it, and you call that store for tracking
  • The package goes to a local partner location, not to an iPostal1 warehouse; in the video it was Robinson's Print and Ship.
  • iPostal1 support mostly answers by email and is slow; the local store answered the phone right away.
  • Tracking didn't show on the iPostal1 website at first, so he called until the package appeared online.

Step 7: Complete the mailbox paperwork with the online notary

Illustration of the online notary steps to verify a virtual mailbox: webcam call, show and upload photo ID, sign the form online
  • Before forwarding, the mailbox must be verified with a notarized form plus proof of address (he used his car registration).
  • A form he signed in front of a notary at his bank was not accepted; he had to use the online notary website associated with iPostal1.
  • It cost about $35, took about five minutes, and you only do it once; then the mailbox is enabled for forwarding.

Step 8: Ask for regular Canada Post shipping, not FedEx or UPS

Ubiquiti UniFi Protect ViewPort box just unpacked after arriving from Canada to the USA by Canada Post regular mail
  • The forwarding options shown online were FedEx or UPS for about $200, almost the price of the product.
  • Contact the receiving store directly and ask them to send it with regular Canada Post mail; in the video that cost $41, charged through iPostal1.
  • Expect it to be slower than buying in the US, because it ships twice (Ubiquiti to the mailbox, then to you).

Note: For a very expensive item (like a $3,000–$4,000 laptop) a premium courier may be worth it; for a small product it isn't.

Frequently asked questions

Does Ubiquiti Canada ship to the US?

No. The Canada store won't ship to a US address, so you need a friend in Canada or a mail-forwarding service with a Canadian address.

Is buying from Ubiquiti Canada more expensive?

Prices look higher because they are in Canadian dollars. In the video 266 CAD was about $195 USD, close to the US price, plus some taxes and shipping.

How do I avoid expensive forwarding fees?

Ask the receiving location to send it by regular Canada Post mail. In the video FedEx/UPS was about $200 and Canada Post was $41.

Do I need a notary to use a virtual mailbox?

In the video, yes: the mailbox had to be verified with a notarized form. The in-person bank notary was not accepted; the online notary (about $35, about five minutes) was, and it is a one-time step.

How long does it take?

Longer than buying in the US, because the package is shipped twice: from Ubiquiti to the Canadian mailbox and then to you.

Need help with this?

Call, text or WhatsApp me at 859-878-0554.

Watch the video

Original video: how to buy in Ubiquity Canada and send it to USA?

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