Here I explain all the problems that computers and peripherals may have and how to solve those issues or how to realize when you encounter those problems with different customers
Here I explain how to avoid damaging computer parts or voiding warranty because the static, also I show you parts that will be good to have to avoid those things and protect your customer computer
Keep your customer happy with a phone call, here how small things can make a difference between you and the competition, why it is critical for you and your company to do these things.
Finished with work? here I explain why it is very important to have a form handy so you can have proof that you finish your work succefully
How to calculate time that you are going to deliver the computer to the customer, Here I teach my experience in my computer show.
Here I explain the problem you may encounter when you go to visit a customer to repair their PC and how to meet those expectations.
Don't you know how to talk to customers? Here explain few mistakes that tech people make when they go to visit their customers to repair their computer
I tech you 6 mistakes that most technician make when they start working and talking with their customers
Many times we don't realize the way we talk but we can hurt people with our talk, here I explain few things very important to avoid that when we communicate with our customers. How to do it in a positive way
Avoid mistakes in the communication between you and your customer, this is the class about how to become a computer tech